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Banking
Wachovia Bank has both a 24-hour ATM (automatic teller machine) and a branch office located on the first floor of
Duke Clinic. Branch office hours of operation are Monday through Thursday from 9 a.m. to 5 p.m. and Friday from 9 a.m. to 6 p.m. The office observes all normal banking holidays.
In addition, most of the areas major banks have 24-hour ATM machines in the PRT lobbies of both Duke Clinic and Duke Hospital. Directions to any of these locations can be obtained at the information desk.
Gift Shops
The Pink Smock gift shops are located in the lobbies of Duke Clinic and Duke Hospital. Both shops offer a wide variety of
gifts, flowers, magazines, and toiletries. Gift shop hours in Duke Clinic are Monday through Friday 9:30 a.m. to 4:30 p.m. In the hospital, the gift shop is open seven days a week from 9:30 a.m. to 8:00 p.m.
Hearing-Impaired Services
Hearing-impaired translators and the use of a telecommunications device (TDD) can be arranged for
hearing-impaired patients. To make arrangements for hearing-impaired services, please call Patient and Visitor Relations at (919) 681-2020.
Foreign Language Services
If you have difficulty communicating in English, a language translator can be obtained to help you. For
foreign language translation services, please call Patient Services at (919) 684-3284.
Meals and Snacks
A wide variety of dining options are available in Duke Clinic and Duke Hospital. Duke Clinic and Duke Hospital have a cafeteria, a delicatessen, a vending area, a Domino's Pizza, Hardees, Baskin-Robbins
Ice Cream booth, and a cappuccino/espresso stand. All are located in close proximity to each other. Please ask at the main lobby information desk for directions to and hours of operation for any of these
food outlets.
In addition, the Commons restaurant in the Searle Center (within the Seeley G. Mudd Building on the walkway between Duke Hospital and Duke Clinic), features gourmet soups, salads, a buffet, and
hot-carved roast meats, as well as specialty items prepared to order. Please ask at any information desk for additional directions.
Pastoral Services
Chaplains are available around the clock to counsel patients, families, and friends, provide sacraments, and lead meditation. If no one of your faith is on the Chaplain's staff, efforts will be made to find a
representative in the community.
A Chapel is located on the sixth floor of Duke Hospital. Directions to the Chapel can be obtained at
either the Duke Clinic or Duke Hospital information desks. For more information, please call Pastoral Services at (919) 684-3586.
Pharmacy
An outpatient pharmacy where you may obtain both prescription and certain non-prescription items is located in the main lobby in Duke Clinic. The pharmacy is open Monday through Friday 9:00 a.m. to
5:30 p.m.
Post Office
The Duke Postal Services department provides a Postal Customer Service Center located in the Duke
Clinic basement, and serves patients, employees and students. The Postal Customer Service Center is open Monday through Friday from 8:30 a.m. until 4:00 p.m. The Customer Service Center provides a
variety of services including stamp sales, insured mail, certified mail, express mail, library rate material and facsimile. Directions to the Postal Customer Service Center can be obtained at the information desk
in the lobby.
Smoking Areas (Outdoors)
Smoking is not permitted inside Duke University Medical Center or any of its outlying clinics. There are
clearly marked areas outside of Duke Clinic, Duke Hospital, and other buildings that are designated as smoking areas. Please check at one of the information desks for directions to the outside smoking areas.
Telephones
Public telephones are located on most floors of Duke Hospital and Clinic.
Wheelchair Assistance
Wheelchair and escort assistance are available upon request. To arrange for this service, please see the Patient and Visitor Services representative stationed outside the main Duke Clinic entrance.
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